Petco is a Pet Store in Laurel, MD, located at 14100 Baltimore Ave Suite B. The store provides food, treats, toys, tanks, leashes, and everyday essentials for pets. It offers a full-service grooming salon for dogs and cats, where appointments are recommended but walk-ins are welcome based on availability. The location also provides dog training classes for all levels, from puppy basics to advanced training. Customers can inquire about appointments or services by calling (301) 543-4396. While the store does not sell dogs or cats, it partners with local animal welfare organizations through the Petco Love program to offer adoptions at select stores. Adoptable pets may be available in in-store adoption habitats or during scheduled adoption events. Hamster and guinea pig prices vary by location, and customers are encouraged to call the store to check pricing and availability. Curbside pickup is available for eligible products. The store also directs customers to its companion animal website for more information on small companion animals.
Customer feedback describes the store as clean and well-organized, making it easy to find items. Many appreciate the friendly and knowledgeable staff who are eager to assist. Specific groomers, including Sara and Brittney, have received praise for their care and attention to detail. However, some customers report serious issues with grooming services, including injuries to their pets and poor communication. There are also complaints about inconsistent service, such as canceled appointments and unresponsive staff, which has led to frustration among customers. The business shares educational content on topics such as caring for pet birds during power outages, keeping reptiles warm, and selecting best small fish for small tanks.
The store holds a rating of 3.80 based on customer reviews. Petco in Laurel provides a range of pet supplies and services, including grooming and training, for local pet owners.
Located on Baltimore Avenue, the store sits about a tenth of a mile from the Oak Crest neighborhood and within a third of a mile of the Robert J. Dipietro Community Center and Cypress Park.
BizScoreAI awarded the business a Content Quality score of 100 out of 100, which ensures the website clearly answers customer questions so AI assistants can quote its content directly. The business also received a Technical score of 95 out of 100, confirming that the website is secure and indexable for search engines to read without errors.
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