Five Star Services

Five Star Services is a Flooring Contractor in Jacksonville, FL. The company provides flooring services and installations for homes and offices throughout Jacksonville and the surrounding areas. Their offerings include the sale of various flooring types, installation, and the removal of previous flooring materials. They also perform kitchen and bathroom remodeling, including the installation of solid surface countertops made from quartz, granite, marble, and stone, as well as backsplash installation, cabinetry, and custom bathroom renovations with updated tile, showers, fixtures, and vanities. The business holds a rating of 4.50 based on customer reviews.

The team emphasizes completing jobs correctly, efficiently, and cleanly to allow customers to enjoy their new floors sooner. Owner Roy oversees projects from start to finish, providing practical advice and walking customers through details. The office staff, including Megan, manages project updates and communication. The company provides free delivery, free carpet removal, and free furniture moving with laminate installs, which include a 3 in 1 pad and up to 5 transition strips. They offer a wide selection of tile products, including Deco Tile, ELI, UMA, MIA, LIA, IVY, SIMPLISTIC, TAUPE, KEYSTONE USA in Nero and White, PRESTIGE in Matt Grey, Matt Cappuccino, and Grey Plush, as well as Calacatta Aqua and Grace Green in various sizes.

Customers highlight the professionalism, courtesy, and efficiency of Roy and his crew. Reviews note that the team is knowledgeable, friendly, and thorough, often cleaning up completely, including outdoor work areas. Specific praise has been directed at project manager Irving for his expertise and can-do attitude. Customers appreciate the fair pricing, timely completion of work, and the owner’s personal involvement in ensuring satisfaction. The company also offers a 10% discount for first responders, military service members, and teachers.

The business is known for its positive rating from the customers who have reviewed it, reflecting a reputation for excellent customer service and quality workmanship.

Five Star Services combines expert flooring installation with comprehensive remodeling capabilities to serve Jacksonville homeowners.

Five Star Services is located on Spring Park Road in Jacksonville, FL, situated about 0.1 miles from University Boulevard West and University Christian School.

BizScoreAI awarded the business a Content Quality score of 100 out of 100, meaning the website clearly answers customer questions and provides content AI assistants can quote directly. The company received a Technical score of 92 out of 100.