Complex Care Center PLLC is a Doctor in Richland, WA, specializing in senior-focused primary care. The practice serves older adults through in-home visits at senior residential communities, virtual appointments, and clinic visits at 969 Stevens Dr #3a. It manages chronic conditions including diabetes, heart failure, COPD, kidney disease, arthritis, chronic pain, depression, hypertension, asthma, and hyperlipidemia. The center accepts Medicare and most major commercial plans, offering same-day and next-day telehealth and clinic visits for acute needs. It holds a 4.90 rating from 159 Google reviews.
The practice was established to serve seniors who often fall through the cracks of conventional primary care. Its model is shaped by a team that includes multiple families working together in clinical, operational, and leadership roles. This structure aims to provide stability and shared purpose, fostering long-term relationships and consistent values. The clinical team is led by board-certified physicians in emergency and family medicine. Providers include Jeffrey Allgaier, M.D., David Jones, M.D., Dena Kaufman, ARNP, Thomas Luedeke, ARNP, and Audrianna Demars, ARNP.
The care team takes an evidence-based approach, focusing on early intervention, coordination, and continuity. By emphasizing proactive outreach and ongoing support between visits, the practice helps patients avoid hospitalizations and reduce the cost of care. Advanced primary care management offers closer coordination for eligible patients. The front desk staff and medical assistants are noted for being courteous and professional. Patients report that the office is well kept and clean.
The practice is known for its positive rating from the customers who have reviewed it. Reviewers highlight that the doctors genuinely care and take the time to listen. Dr. Allgaier is frequently praised for being positive and ready to assist with any concerns. The staff is described as thoughtful and kind, with patients noting they are never treated like just a number. The practice provides a sense of peace for personal medical journeys.
Complex Care Center PLLC delivers compassionate, high-quality care to seniors in Richland, WA, through personalized attention and accessible services.
Complex Care Center PLLC is located on Stevens Dr in Richland, WA, near Kadlec Clinic - Northwest Orthopaedic and Sports Medicine and Swift Boulevard.
BizScoreAI gives the business a Technical score of 86 out of 100, which means the website is secure and indexable so search engines can read it without errors. The Content Quality score is 75 out of 100.
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