Community Action Connections

Community Action Connections is a community services organization in Pasco, WA. It provides free assistance to low-income families and individuals in Benton and Franklin Counties, with programs covering energy, housing, food and nutrition, weatherization, and related support services. The organization maintains a bilingual presence, offering services and information in both English and Spanish, and can be reached at 509-545-4042 or [email protected]. Hours are Monday through Friday, 8:00 to 11:30 AM and 1:00 to 4:00 PM, with the office closed for lunch from noon to 1:00. It holds a rating of 4.30 based on customer reviews.

The organization was established in 1966 as the Benton Franklin Community Action Committee, a certified 501(c)(3) non-profit corporation. Its work spans 45 programs and contracts across more than 15 cities, supported by over 200 community partners. Energy assistance includes the LIHEAP and SHEAP programs, which help with heating costs for electricity, gas, propane, oil, and wood. Weatherization services offer free energy-efficiency improvements such as insulation, air sealing, and furnace tune-ups for low-income households. Housing assistance covers rental support, homelessness prevention, and transitional housing through the REACH program. A second office is maintained in Prosser, reachable at 509-786-3379 on Mondays, Tuesdays, Thursdays, and Fridays from 9:00 to 11:30 AM and 1:00 to 4:00 PM.

The Pasco office sits on West Court Street, roughly a tenth of a mile from the WSU Extension Service - Franklin and the Office of the Coroner, and about a quarter mile from Tri-Cities Community Health. Centennial Park is within a third of a mile.

Serving the Tri-Cities region since 1966, Community Action Connections works with partner agencies to give families tools for building a stable future.