NEW Health Lake Spokane Medical is a medical center in Nine Mile Falls, WA. The clinic opened its doors in 2007 to serve the residents of Nine Mile Falls and surrounding communities, offering primary care for patients of all ages, from birth to geriatrics, with an integrated team model that puts the patient at the center of care. Services include full-spectrum primary care, preventative health care, express care, behavioral health, dental care for children and adults, and in-house pharmacy access. The clinic also offers virtual visits, a same-day appointment program called NEW Health Now, and a Sliding Discount Program for those who are uninsured or underinsured. Hours run Monday through Friday from 7:30 a.m. to 5:30 p.m., with a brief closure for lunch from 12:30 p.m. to 1:00 p.m., and the office is closed on weekends except for the last Wednesday of the month, when it opens at 10:00 a.m. for staff training. It holds a rating of 3.40 based on 35 reviews.
The clinic is part of NEW Health, a private 501(c)(3) non-profit Federally Qualified Health Center incorporated in 1978, governed by a board of patients, local community members, and community business leaders. The organization was formed when community members represented by the Southern Stevens County Healthcare Association identified the lack of primary healthcare services in the Tri-county area of Stevens, Ferry, and Pend Oreille counties, and it has since grown to operate seven medical clinics, four dental clinics, four internal pharmacies, and a Mobile Clinic across northeast Washington. NEW Health's professional team includes physicians, physician assistants, nurse practitioners, behavioral health specialists, registered nurses, pharmacists, dentists, dental hygienists, and support staff, working together in an integrated approach that reflects the whole of a patient's health needs. The medical clinics have achieved Patient-Centered Medical Home recognition through the National Committee for Quality Assurance, a team-based model of care led by the primary care provider that emphasizes continuous, coordinated, and evidence-based care. NEW Health also employs Patient Navigators who help patients connect with resources including transportation, food, and insurance navigation, and operates an "I Decide" program that supports patients' sexual and reproductive health care needs, including Title X family planning services.
The clinic sits at 5952 Blackstone Way, about a tenth of a mile from WA 291 and roughly four-tenths of a mile from both Lakeside Library and Lakeside Licensing post office. Lakeside High School is about six-tenths of a mile away.
The clinic has built a steady record of repeat and referred patients, reflecting the long-term trust it has earned in the Nine Mile Falls community since opening in 2007.
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