Digital Helpmates

Digital Helpmates is a tutoring service in Bremerton, WA, located at 258 4th St. It holds a rating of 4.8 based on 15 reviews.

Founded in 2015 by Laura Moynihan, the business expanded in 2020 to become Digital Helpmates, adding virtual assistance services in 2021 with an all-U.S. based team. The company operates out of Spark Commons, a coworking space in downtown Bremerton, and serves home users, solopreneurs, and businesses.

Services include computer and mobile device tutoring for Apple TV, Apple Watch, iPads, iPhones, Macs, and PCs. Specific instruction covers email, Facebook, FaceTime, file organization, graphics software, music, online universities, operating system updates, passwords, photos, printers, resume building, scanning, Siri, spreadsheets, technology shopping, speakers, word processing, and virus removal. The company also offers website creation and technology shopping assistance.

Digital Helpmates provides highly personalized tutoring with a dedicated team member who learns the client’s technology and business needs. Clients can choose between in-person help for those located near U.S.-based team members or remote help using trusted screen-sharing platforms. The company deducts travel time from pre-paid balances for in-person visits and does not offer remote access without the client being present.

Customers can purchase tech tutoring subscriptions at competitive low monthly rates and are assigned a primary tech tutor, though they may book with any tutor on the list. Some team members work weekends or after hours. The tutors are skilled but do not perform device repairs; instead, they vet and work with local computer repair shops to find specialized help when needed.

Digital Helpmates pledges to return calls, emails, and texts within one business day during normal business hours, Monday through Friday, 9 am to 5 pm Pacific Time. The business values integrity, honesty, and inclusivity, striving to reflect community diversity in its tutors.

Digital Helpmates operates on 4th St in Bremerton, WA, situated about a tenth of a mile from Burwell Street and the Kitsap History Museum.

BizScoreAI awards Digital Helpmates a Content Quality score of 100 out of 100, ensuring the website clearly describes its pages and answers customer questions so AI assistants can quote the content directly. The business also achieves a Technical score of 94 out of 100, confirming that the site is secure and indexable for search engines to read without errors.