Open Approach, Inc. of Burlington

Open Approach, Inc. of Burlington is an IT Support provider in Burlington, VT, located at 1 Mill St #365. The firm delivers managed IT services, CMMC solutions, and managed IT security to businesses. Open Approach is a CMMC Level 2 certified, RPO-registered managed service provider that also holds Cyber Verify Level 3 and SOC 2 Type II credentials. The company offers strategic planning support, M365 solutions, and flexible contracts without long-term commitments. Open Approach serves organizations across New England and beyond, providing remote support and on-site assistance. The business holds a 5.00 rating based on customer reviews. The company’s approach centers on building relationships to understand client challenges and goals. Open Approach removes IT complexity through trust, integrity, and partnership. The firm emphasizes being approachable, reliable, and responsive to business needs. Founder Scott Bernoudy moved to Vermont in 1996 and began focusing on how technology could offset business challenges. The team includes CEO Scott Bernoudy, COO Jesse Metruk, and a staff of technical account managers, systems engineers, and client relationship managers. Open Approach supports a wide variety of technologies for organizations of all sizes. The company prioritizes human relationships and proven technology to help businesses thrive. Open Approach is known for its pragmatic security approach, using proven tools to stop bad actors while maintaining connectivity. The firm provides system hardening and expert guidance to help clients meet CMMC cybersecurity requirements. Open Approach offers an executive guide on strategic IT support and maintains a client portal for remote support. The company works with tech partners and publishes IT articles and case studies. Client testimonials highlight the firm’s availability and ability to handle growth and change. Open Approach’s mission is to use human relationships and technology to help businesses move forward with confidence. The business maintains a 5.00 rating from customers who have reviewed its services. The firm’s flexible contract structure and dedicated service team support long-term client success. Open Approach continues to serve the Burlington area and surrounding regions with comprehensive IT solutions. Open Approach, Inc. of Burlington combines technical expertise with a relationship-focused approach to deliver reliable IT support in Burlington, VT.

The business is located on Mill Street in Burlington, VT, just steps from Colchester Avenue and Riverside Avenue. It is situated near The Winooski Bridge and the Winooski Falls Mill District, which are both about a tenth of a mile away.

BizScoreAI awarded the business a perfect 100 out of 100 for Content Quality, which means the website clearly answers customer questions and provides content that AI assistants can quote directly. The firm achieved a 92 out of 100 for Performance. Additionally, the business ranks number 1 of 4 IT Support businesses that BizScoreAI has scored in Burlington.