Norfolk Truck Center – Hampton

Norfolk Truck Center - Hampton is a heavy truck dealership and repair center in Hampton, VA, located at 401 Copeland Dr. It holds a 4.30 rating based on 5 reviews. The business provides sales, service, and parts for new and used heavy trucks, serving clients in Hampton, Norfolk, Chesapeake, Virginia Beach, and Newport News.

The company specializes in servicing nearly any make and model of commercial truck. Their inventory and parts offerings include brands such as International, Mitsubishi Fuso, Crane Carrier, Allison Transmission, Cummins, and FSX Inc. In addition to vehicle sales and diesel truck repair, they provide financing options for their clients.

The service department handles various repair needs, including work on International trucks. Customers have noted the availability of in-stock parts and the ability to receive assistance with identifying specific components. Dan Hennessee, a lead technician at Cornerstone Services, praised the parts department for its knowledge and attention to detail, noting that the phone is answered quickly. James Monacelli commended the timely manner in which work was done. Keith Vandal stated that the team keeps clients informed on repairs and that he takes all of their International trucks there for service. Another customer highlighted that staff were helpful in identifying the exact part needed, which was in stock. A review also mentioned being taken in without an appointment and being back on the road in a few hours.

Norfolk Truck Center highlights Allison Transmission as a key offering. Allison is described as the largest designer, developer, manufacturer, and distributor of medium- and heavy-duty fully automatic transmissions and hybrid propulsion systems in the world. The company stands by the Allison TC10 transmission. James A. Allison founded the company in 1915. The brand's history includes building racecars and developing aircraft engines before introducing heavy-duty automatic transmissions.

The business manages customer satisfaction through surveys. They request feedback on purchases, service work, and parts purchases. The company maintains a commitment to providing high-level customer service. Online options are available for scheduling service, browsing new inventory, and requesting parts. The Hampton location can be reached at 757.838.4241.

Norfolk Truck Center - Hampton sits on Copeland Drive in Hampton, Virginia, just about a quarter mile from the Hampton Roads Beltway. The dealership is also located roughly three tenths of a mile from West Pembroke Avenue and four tenths of a mile from Aberdeen Road.

BizScoreAI gives the business a Content score of 84 out of 100, which reflects substantial and relevant website content that search engines reward with better visibility. The Content Quality score is 75 out of 100, showing that the site clearly answers customer questions and describes its pages in a way AI assistants can quote directly. BizScoreAI also notes that the business ranks number 1 of 3 Trucking Company businesses that BizScoreAI has scored in Hampton.