ComputerHelpSOS

ComputerHelpSOS is an IT Support provider in Alexandria, VA, located at 950 N Washington St Third Floor. The business offers on-site and remote IT support for homes and small businesses in Alexandria, VA, and the surrounding areas in Maryland and the District of Columbia. Services include virus and malware removal, managed IT, same-day help, and Microsoft 365 and Exchange subscription management. ComputerHelpSOS provides support at a client’s home, office, or community meeting room, or connects remotely. The company also offers a device pickup, repair, and drop-off service for an additional fee. The business holds a 5.00 rating based on customer reviews. Founded in December 2004 by Andreas Barth, ComputerHelpSOS employs technicians with at least ten years of computer experience who are background checked. The company maintains Errors and Omissions Insurance and general liability insurance. It holds an A+ rating with the Better Business Bureau and won the Angi Super Service Award in 2019 and 2020. The business utilizes NinjaOne for managed IT, which controls and manages Windows and Apple devices. This service includes automated antivirus and malware scans using Bitdefender Gravity Zone, patch updates, and reliable backups. It provides incremental daily backups, monthly full backups, and image backups. The service also manages Microsoft Office and Exchange subscriptions, backs up Office 365 and Google Workspace data, and can restrict employee access to certain websites or chat applications. ComputerHelpSOS offers on-site visits and remote troubleshooting. Remote appointments can be scheduled up to 9 pm EST Monday through Saturday. On-site appointments are available up to 7 pm EST Monday through Saturday. Regular hours are 7 am to 7 pm EST Monday through Friday, and 7 am to 4 pm EST on Saturday. The business is closed on Sundays. Pricing for on-site support includes a one-hour minimum, with subsequent charges in 30-minute increments. The company also assists with email migrations to Microsoft 365, Outlook issues, and advertising on Indeed and Google. The business is recognized for its positive rating from customers who have reviewed its services. It has maintained an A+ BBB rating and received multiple awards for service excellence. The company’s technicians are experienced and background checked, providing a secure and reliable IT support option for local residents and businesses. ComputerHelpSOS combines its long-standing experience and certified expertise to provide reliable IT support to the Alexandria community.

ComputerHelpSOS is located on the third floor of 950 N Washington St in Alexandria, VA, situated just 17 meters from North Washington Street. The office is about 0.1 miles from the George Washington Memorial Parkway and roughly 0.2 miles from landmarks including the Alexandria Fire Station Company 204 and Saint Josephs School.

BizScoreAI gives ComputerHelpSOS a technical score of 88 out of 100, ensuring the website is secure and readable for search engines without errors. The business also achieves a discoverability score of 75 out of 100, which allows AI crawlers to find every page and enables AI assistants to recommend the company.