Tri-Cities IT Inc. of Johnson City

Tri-Cities IT Inc. of Johnson City is an IT support provider in Johnson City, TN. The company delivers managed IT services and cybersecurity to businesses of every size, along with VoIP phone systems, structured cabling, surveillance systems, and hosted private cloud solutions. Its client base spans construction, government, dental, pharmacy, education, manufacturing, cannabis, automotive, and small business. Tri-Cities IT holds a rating of 4.90.

Tri-Cities IT was founded in 2017 by Zach Harless, who serves as Founder and CEO, after a negative experience with another local IT provider convinced him the industry needed more consistency and honesty. The company's stated approach is to quote only what a business actually needs, without over-selling, and to function as a full outside IT department without the cost of staffing one in-house. The leadership team includes Andrew Buchanan as Chief Technology Officer, Abe Ingram as Director of Managed IT Operations, Allison Fleenor as Director of Finance and Accounting, and Kody Love in Business Development and Marketing. Their stated mission is to empower customers to focus on their own operations by handling communications and IT platforms from planning through implementation, maintenance, and ongoing improvement. Service offerings cover managed IT, cybersecurity, VoIP, structured cabling for new construction or expanded WiFi coverage, physical surveillance systems, and private cloud hosting for critical infrastructure.

Tri-Cities IT Inc. of Johnson City is a local team whose founder set out to bring honesty to the IT industry and has built a leadership group around that goal, serving Johnson City businesses with a full range of managed and security services.