Interactive ID

Interactive ID is a Web Designer in Collegedale, TN, located at 7540 Bonnyshire Drive Suite 3. The firm has operated for 18 years, providing custom website designs, branding, marketing, and digital solutions to businesses seeking growth. Services include content writing, consulting, website hosting, logo design, photography, search engine optimization, and printing. The company holds a 5.00 rating based on customer reviews.

The business names itself Interactive ID to reflect its process of interacting with clients to identify needs and discover solutions. The team includes CEO William Wilkinson, who leads graphic design, SEO, website development, and digital lead generation strategies. Senior Copywriter Mark Rico handles content creation, imagery sourcing, and site structure. Project Manager Sherry Pleso manages tasks, deadlines, and client communication. The firm emphasizes a personal touch and relationship building, contrasting its approach with competitors who lock clients into lengthy agreements.

Interactive ID has worked with various local businesses to modernize their digital presence. For Fleet Mobile Services, a semi-truck repair company, the firm executed a rebranding and digital revamp. The project involved discovering unique selling points, researching competitors, and defining target personas such as fleet managers and municipal clients. The team refreshed the visual identity, created cohesive marketing materials, and built a new platform to help the client stand out.

For Gordon Plumbing Services, Interactive ID developed a new brand identity, including a logo, business cards, and brochures. The firm also created a responsive website, stickers, and managed social media. The goal was to create a modern, professional identity that communicated the plumbing company’s reliability and decades of expertise to contemporary consumers. The project addressed outdated materials and inconsistent branding to better connect with the community.

Interactive ID combines nearly two decades of web design expertise with a client-first philosophy to help Collegedale-area businesses establish a strong digital presence.

Interactive ID holds a Content Quality score of 100 out of 100 from BizScoreAI, ensuring the website answers customer questions clearly so AI assistants can quote the content directly. The business also achieves a Technical score of 90 out of 100, meaning the site is secure and indexable for search engines to read without errors.