Cross Link Consulting

Cross Link Consulting is a Business Consultant in North Augusta, SC, located at 619 Edgefield Rd. The firm provides managed IT services, cybersecurity protection, and strategic technology guidance for small to medium-sized businesses and local governments across Georgia and SC. Serving the greater Augusta, GA, and Aiken, SC, areas, including Richmond, Columbia, Edgefield, and Aiken counties, as well as the CSRA region, the company delivers remote and on-site support. It holds a 4.90 rating based on customer reviews.

Founded in 2004 by Patrick Reynolds, the company operates on a servant-based approach to IT outsourcing. Reynolds, a local who served six years in the U.S. Army Reserves as a Biomedical Equipment Technician, holds a Systems Engineer title from Microsoft. The business offers comprehensive services including managed IT support, cybersecurity protection, co-managed IT for internal teams, and Microsoft 365 and Azure support. Technical capabilities include virtualization, Active Directory management, server and desktop management, disaster recovery planning, and automated patch management. To safeguard clients, the firm implements enterprise-grade antivirus tools, advanced email filtering for phishing and spam, intrusion prevention systems, and 24/7 system monitoring.

The firm assists organizations with cloud migrations, transitioning on-premises systems to Microsoft 365, SharePoint, and Azure environments. Their business continuity planning utilizes a three-layered backup system involving local backups, encrypted cloud services, and image-based disaster recovery through partners like StorageCraft ShadowProtect. The team also offers vCIO services, providing executive-level IT leadership, budgeting, and project oversight without the cost of a full-time CIO. The staff includes Chief Operations Officer Jason Reynolds, Triage Specialist Avery, Quality Assurance and Control Manager Nolan, Business Development Representative Andrew, Customer Success Manager Zach, Field Technician Manager Taylor, and IT Field Technician Skyler.

With over 20 years of experience, the business is known for providing reliable, relationship-based IT support to the CSRA. They deliver specialized technology solutions to help businesses and local governments in North Augusta and the surrounding region operate securely.

BizScoreAI gives Cross Link Consulting an On-Page score of 85 out of 100, which measures whether page titles, headings, and descriptions are set up so search engines can match the site to the searches customers actually make. The firm also receives a Content Quality score of 75 out of 100 for AI Visibility, measuring whether the website answers the questions customers ask and describes its pages clearly, which is the kind of content AI assistants can quote directly in an answer.