Phoenix Security Solutions is a security guard service in Myrtle Beach, SC. Established in 2015 by former local law enforcement officers, the agency provides security officers and private investigators to the private sector. Its security services include annual, seasonal and temporary officers, uniformed officers, executive dress officers, plainclothes officers for undercover operations, personal protective agents, and patrol services in marked cars, with officers available armed or unarmed. Investigative services cover adultery and infidelity, child custody, insurance cases, eviction notices, summons and complaints, and background information including individual backgrounds, assets and phone numbers. Service is available anywhere in SC, with primary areas including Myrtle Beach, North Myrtle Beach, Little River, Conway, Garden City, Murrell's Inlet, Surfside Beach and Georgetown.
The agency's management team consists of former law enforcement personnel from military, county and municipal agencies, trained in every service area the company offers. Phoenix employs over 150 people in Myrtle Beach and maintains an in-house 24-hour dispatch center, allowing officers to contact emergency services without dialing a cellphone and letting investigators in the field receive information immediately. Officers carry a digital radio system similar to those used by major police agencies, and residents of the communities served are given the cellphone numbers issued to officers as well as the office number. All operational vehicles are company owned and insured, and the company carries an insurance policy that exceeds industry standard. Clients have direct access to administrative staff, and the agency states that service problems are addressed immediately, including replacing an officer on a property if a concern is not resolved.
Phoenix Security Solutions is located on 17th Avenue South in Myrtle Beach, about 0.2 miles from Robert M. Grissom Parkway and 0.4 miles from Harrelson Boulevard. Stuart Square park is roughly 0.7 miles away, as is the Horry County Police Airport Division.
The agency has provided security for homeowner associations, including a neighborhood in Carolina Forest where it has supplied seven-day-a-week security for a year and a half along with summer pool monitors and extra officers for special events. Clients describe the officers and staff as professional, courteous and responsive, and the company reports high client ratings and retention.
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