Hero

Hero is an HVAC Company in Mt Pleasant, SC, located at 123 Main St. The business provides heating, cooling, and plumbing services to residents and property managers in Mount Pleasant and the surrounding Low Country areas. Their licensed and highly trained technicians service every make and model of system, handling everything from quick repairs to full system upgrades and installations. Services include heating repair and replacement, air conditioning maintenance and installation, and indoor air quality improvements. The company also offers specialized services for property managers, including system design, repair, and replacement. Hero holds a rating of 4.90 based on 841 reviews.

With over 30 years of experience in the service industry and lifelong roots in Charleston, the team delivers heating and cooling service, repair, and installation needs. They are committed to hiring the best team so customers can trust that their home will be cared for the way it deserves. As a locally owned and operated business, they take pride in delivering the highest level of service because they genuinely value every customer they serve. Their trucks come fully stocked and their technicians are always ready to service your heating and cooling system and get the job done right the first time.

The company previously operated as Custom Climate, and customers have noted the transition and continued service. Technicians provide text reminders for regular maintenance and send messages with their name, photo, and a little bit about themselves prior to arrival. They arrive on time, keep customers posted on findings and recommendations, and provide pictures and documentation of what they see. They give all options, not just the costly replacement option, and are noted for being professional and courteous of customers' time and homes.

Hero has established a strong local reputation, reflected in consistently high customer ratings and an established track record built on a large base of customer reviews. The business has over 800 five-star reviews and is rated 5.0 in Google. Customers consistently share great things about their experience with the company, citing outstanding customer service and good pricing. The team has quickly become a trusted name in heating and cooling solutions in the Low Country.

Hero Heating, Cooling & Plumbing brings over 30 years of local expertise and a reputation built on hundreds of five-star reviews to Mount Pleasant, ensuring homes stay comfortable through reliable heating and cooling services.

BizScoreAI gives Hero Heating, Cooling & Plumbing a Technical score of 89 out of 100, which ensures the website is technically sound, secure, and indexable so search engines can read it without errors. The company also achieves a Discoverability score of 75 out of 100, confirming that AI crawlers are allowed access to every page, enabling AI assistants to find and recommend the business.