Novatech

Novatech is an IT Support provider in Ladson, SC, located at 9481 Industrial Center Dr #6. The company delivers managed IT services, copiers, printers, and document solutions to businesses across various industries including medical, legal, construction, logistics, and financial services. Since 1998, Novatech has provided process-driven network management and IT support for remote, on-site, and cloud-based environments. The firm helps business owners, executives, CIOs, and IT managers reduce downtime, control costs, and focus on strategic objectives by managing their technology infrastructure.

Novatech offers a Managed Services Estimator that allows clients to input details about their locations, servers, workstations, data backup needs, and user support requirements to receive a customized service estimate. The company provides in-house IT assessments to determine the optimal balance between internal teams and external support. Their infrastructure solutions include modernizing hardware with new laptops, desktops, servers, and high-speed switches, alongside business continuity and disaster recovery solutions with multiple offsite data storage locations. Novatech also manages cloud environments, advising on providers such as Amazon Web Services, Microsoft Azure, and Google Cloud Platform to ensure data security and accessibility.

The firm’s cybersecurity services include 24/7/365 monitoring, management, and response to advanced threats, supported by 11 layers of defense and regular dark web scans. Novatech’s Solution Architects design custom technology roadmaps and handle the design, implementation, and maintenance of IT infrastructure, cloud systems, and managed security. For communications, Novatech offers NovaVoice, a cloud-based unified communications platform that integrates voice, video, chat, SMS, and file sharing into Microsoft Teams without requiring a Teams Phone license. The platform includes contact center capabilities, enterprise-grade security with encryption and two-factor authentication, and optional archiving for compliance with HIPAA, FINRA, and SEC regulations.

In the print and document sector, Novatech acts as a multi-vendor dealer for Sharp, Konica Minolta, HP, Canon, and Brother devices, offering office multifunction devices, wide format printers, and production print equipment. They provide Managed Print Services that monitor the entire print fleet, manage supplies, and handle service, typically reducing total print spend by 20 to 30 percent. Novatech conducts free print assessments to analyze usage patterns and costs, offering purchase, lease, or managed service agreements. The company also supports video collaboration setups with tools from Sharp, Poly, and Logitech, providing assessment, installation, and training.

Novatech holds a 4.80 rating based on customer reviews, reflecting its reputation for reliability and responsive service. Clients note the company’s ability to provide near-perfect uptime and smooth implementation of services. By combining technical expertise with a customized approach, Novatech helps businesses in Ladson and the surrounding area streamline their operations and secure their digital assets.

Novatech is located on Industrial Center Drive, about 0.2 miles from Ladson Road and the Ladson Post Office.

BizScoreAI gives Novatech a Discoverability score of 100 out of 100, which ensures AI crawlers can find every page so the business can be recommended by AI assistants. The company also holds an On-Page score of 93 out of 100, meaning its page titles and headings are optimized to match the specific searches customers perform.