Softdocs, Inc.

Softdocs, Inc. is a software company in Columbia, SC, providing document management and process automation for the public sector. The company serves higher education institutions, K-12 districts, and government agencies with solutions for e-signatures, forms, capture, and intelligent document processing. It holds a rating of 4.60 based on 10 reviews.

Softdocs builds a fully integrated platform that connects information, people, and process. Its Intelligent Document Processing (IDP) uses AI, machine learning, natural language processing, OCR, and advanced analytics to automatically classify, extract, and integrate documents into workflows. The platform also includes Intelligent Transcript Processing (ITP), a standalone application built on generative AI that converts document-based transcripts into structured student data, reading any format and flagging low-confidence fields for human validation. ITP is built on AWS with encryption and is NIST and SOC 2 compliant, with student information not used for AI model training. The company also offers no-code workflow design, user-friendly forms, secure electronic signatures, and print-to-capture capabilities that send documents directly to a content repository. Softdocs has migrated customers from legacy systems such as ImageNow and OnBase, moving more than 1 billion documents, and has helped one client transition all financial aid processes in nine months, saving nearly a million sheets of paper and reclaiming 500 square feet of space. The company has partnered with Microsoft Azure for cloud solutions and offers outcome-based implementation services with all-inclusive one-time fees, plus ongoing support engagements ranging from three months to multiple years. Since launching its first print management device in 1998, Softdocs has grown to serve nearly 1,000 organizations across the public sector.

Softdocs is located at 807 Bluff Rd in Columbia, about a tenth of a mile from Bluff Road and Carolina Haven, and within a short distance of the State Fairgrounds and the Columbia Police Department Multipurpose Annex.

The company has built a solid reputation among the customers it has served, with its platform frequently replacing outdated document management systems as well as separate online forms and e-signature products. Its focus on secure, accessible, and modern technology has made it a notable provider in the public sector software category in Columbia.

Services:

• Document Management
• Intelligent Document Processing
• Unlimited E-Signatures
• Unlimited eSignatures
• User-Friendly E-Forms
• User-Friendly eForms
• Workflow Automation