The Indigo Road Hospitality Group

The Indigo Road Hospitality Group is a business management consultant in Charleston, SC, operating restaurants, boutique hotels, venues, and membership clubs. The company creates welcoming spaces rooted in community and connection, and its portfolio has been recognized by Southern Living as home to some of the South's favorite restaurants, hotels, bars, and cafes. It holds a rating of 4.50.

The company's approach centers on hospitality as an act of care. It holds that a restaurant is not just tables and chairs and a hotel is not just walls and beds, and that true hospitality lives in small details: how a meal is plated, the warmth of a greeting, and anticipating what a guest needs before they ask. No two of its concepts are the same; each space is shaped by the history, culture, and character of its surroundings rather than an imposed brand, from architecture to the smallest design choices.

The Indigo Road employs more than 2,000 people, led by managers and chefs, with a senior leadership team that includes founder Steve Palmer along with leaders in accounting, culture, lodging operations, culinary purchasing, O-Ku operations, restaurant operations, finance, and beverage. The company promotes from within and invests in team well-being and professional development. It sources from local farmers and producers so its ingredients reflect the places it calls home, and it supports local and national charities through financial support, donations, and partnerships.

Steve Palmer founded the company in 2009 with a single restaurant and has grown it into a portfolio of restaurants and independent hotels across the country. He is a four-time semifinalist for the James Beard Foundation Awards' Outstanding Restaurateur, most recently nominated in 2024, a best-selling author, and co-founder of Ben's Friends, which offers support to hospitality professionals dealing with substance abuse and addiction.

The Indigo Road is based at 1426 Meeting Street in Charleston. Its office hours are Monday through Friday, 9 a.m. to 5 p.m.