FastPivot

FastPivot is a marketing agency in Charleston, SC. The firm builds and grows online businesses for e-commerce retailers, working across strategy, analytics, optimization, design, branding design, custom development, mobile-friendly websites, and social media. Its services span design, development, strategy, optimization, and analytics, and its client work has ranged from start-ups entering the marketplace to established global brands expanding their web presence. The agency has served clients for nearly two decades, with relationships that in several cases have run more than ten years.

FastPivot describes its method as Pivot 360, a cycle of assessing, planning, and executing, then re-assessing, re-planning, and re-executing until a client's goals are met. The agency frames that cycle around what it calls the APE: Assessing, Planning, and Executing. Its stated approach is relationship-based rather than transactional, and it says it will not sell clients services they do not need. Work for clients has included daily online store management, adding and removing products, store programming, online specials management, paid search account management in Google and Bing, store training, and consult and support. For 365, inc., the agency built and rebuilt stores over more than a decade and created custom mobile solutions and a jersey customization tool. For Onion River Sports, a 40-year-old outdoor retailer, it applied the Pivot 360 model across multiple e-commerce stores, blogs, and forums, including a redesign of the flagship store and data management assistance.

The office sits on Meeting Street in downtown Charleston, a short walk from the Charleston Gas Light Company Marker and the Independent or Congregational Church of Charlestown, both about a tenth of a mile away. The Museum at Market Hall and the Gibbes Museum of Art are also roughly a tenth of a mile from the door, as is the Parish House of the Circular Congregational Church.

FastPivot's portfolio includes work for World Rugby Shop, World Soccer Shop, Pastors.com, Extreme Terrain, Simply Youth Ministry, Early Pregnancy Tests, Bindertek, Adaptivemall, Rosenberry Rooms, Pillows.com, Vitalicious, and Titanium Jewelry.

For Charleston e-commerce retailers, FastPivot pairs nearly two decades of online store work with a testing-and-refining process built to raise traffic, conversion, and revenue.