Adams Insurance Agency, Inc is an insurance agent in Duncan, OK, serving the local community with commercial and personal lines. The agency handles general liability, workers' compensation, property insurance, umbrella coverage, and employee benefits. It also provides risk management services and surety bonds. The team distinguishes itself by combining sales and service functions, ensuring that the person who sells the policy is the same person who manages the account. This structure avoids the hand-off between solicitors and service providers common at larger brokers, keeping the chain of accountability intact. The agency reports that typical customer relationships last 15 to 20 years, with some accounts dating back more than 75 years. The leadership team includes Andy Adams as President, Norman E. Adams as Chairman, Michael Berry as Vice President of Surety, and Faith Boren as Vice President of Risk Management and Claims. Other specialists include Cristan Badillo and Kayla Bustos for employee benefits, and Jody Berry and Taylor Bullock for commercial accounts. The agency holds a rating of 4.90.
The office is located at 1349 W Ash Ave Suite 101. It sits on W Ash Ave, about a tenth of a mile from the Stephens County Historical Museum and the Rock Island 905 Railroad Museum. Fuqua Park is also approximately a tenth of a mile away. Emerson School and Claridy Creek are about a fifth of a mile from the office, while Memorial Park is roughly a third of a mile away.
Adams Insurance Agency, Inc maintains a high customer satisfaction rating of 4.90. The agency emphasizes long-term relationships and direct accountability, with a history of serving clients for decades. Its team-based approach ensures that promises made during the sales process are kept throughout the life of the policy.
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