BayPointe Technology

BayPointe Technology is an IT support provider in Brunswick, OH, located at 1035 Medina Rd #800. It holds a rating of 4.90 based on customer reviews.

Founded in 1998, the company was established to meet customer technology needs. BayPointe Tech Services was added in 2011 to address the growing demand for cloud computing, virtualization, and managed services. The company built its own data center in 2012 to scale with customer growth and added a Carrier Services division that represents more than fifty carriers.

The business delivers fully managed IT services, cybersecurity protection, cloud computing, data backup, and Microsoft 365 support to businesses throughout Northeast Ohio. Their service offerings include a responsive IT helpdesk, IT leadership through Virtual CIO guidance, and specialized project-based services for infrastructure upgrades, migrations, and hardware refreshes. The firm supports a wide range of industries, including manufacturing, healthcare, law firms, schools, and public-sector organizations. Their IT support for manufacturing focuses on maintaining operational technology, protecting against ransomware, and ensuring uptime for production lines.

The company provides three distinct levels of managed IT services: Managed IT Secure, which focuses on cybersecurity monitoring and threat detection; Managed IT Assurance, which combines proactive security with onsite and remote support for internal teams; and Managed IT Complete, a fully outsourced solution including unlimited help desk support and 24/7 monitoring. These packages include tools such as Datto RMM, Datto EDR, RocketCyber MDR with 24x7 SOC, endpoint cloud backup, and ransomware protection.

Additionally, they offer datacenter and colocation support, helping organizations design and manage hybrid IT strategies. Their technical capabilities include cabling infrastructure installation, wireless configuration, and lifecycle planning to maximize the value of existing hardware. The business also provides telecom and ISP services, assisting with internet provider coordination, VoIP transitions, and connectivity troubleshooting.

BayPointe Technology is known for its positive rating from customers who have reviewed it. Clients highlight the team’s intelligence, industry skills, and communication. Reviewers note that the technicians are knowledgeable, thorough, and work as team members to provide quick solutions. The company is praised for fair pricing, expert training on new products, and going above and beyond to support customer needs.

BizScoreAI gave BayPointe Technology a Technical score of 91 out of 100, which shows the website is secure and easy for search engines to read. The business also earned a Content Quality score of 75 out of 100, meaning its pages clearly answer customer questions and provide information that AI assistants can use.