AVAIRY Solutions

AVAIRY Solutions is a Business Consultant in Amherst, OH. The firm specializes in Voice AI and automation for public safety, law enforcement, 311 centers, and city and county government. It answers, triages, and routes non-emergency calls so dispatchers and staff can focus on critical requests. The company holds a 5.00 rating based on customer reviews.

Founded by Kevin DeLong, a law enforcement veteran with a background in technology and cyber-crimes investigation, AVAIRY builds AI and secure information tools for those who keep communities safe. Its platform, Guardian AI, answers and routes the non-emergency line, reducing dispatcher workload by 20-60% while prioritizing critical calls. The system supports 31+ languages with automatic detection and can be retrained in seconds as procedures change. Guardian AI also runs senior wellness checks and provides a branded city app for residents, offering lock-screen alerts, 311 reporting, and automatic severe-weather push. The company’s tools are CJIS-aligned by design and the organization is BBB accredited.

The full product suite includes Penguin Outreach, which helps agencies keep the community informed and engaged, and the Cyber Social Hub, a global community connecting digital investigators through training, webinars, and expertise. AVAIRY is trusted by agencies such as the Westlake Police Department, Avon Police Department, and Athens-Clarke County Police Department. The company’s non-emergency line services were featured on Cleveland 19 News.

The business maintains a positive rating from the customers who have reviewed it. It is recognized for its specialized focus on public safety communication and reducing dispatcher workload through AI-powered triage.

AVAIRY Solutions brings specialized Voice AI expertise to the Amherst business community, supporting local public safety operations with secure, efficient communication tools.

The business is located on Woodbridge Ct in Amherst, Ohio, about 0.4 miles from the Amherst Police Department and near State Route 2.

BizScoreAI awarded the business a perfect 100 out of 100 for Content Quality, which means the website answers customer questions clearly and provides content that AI assistants can quote directly. The firm also earned an 89 out of 100 for Content, reflecting substantial and relevant material that search engines reward with better visibility. Additionally, the business ranks number 1 of 4 Business Consultant businesses that BizScoreAI has scored in Amherst.