Heather Heights: Assisted Living & Memory Care Pittsford

Heather Heights: Assisted Living & Memory Care Pittsford is an Assisted Living facility in Pittsford, NY. It offers personalized assisted living and memory care services to seniors in a warm, welcoming environment. The community focuses on creating a close-knit atmosphere where residents receive support with medications, meals, and daily activities, allowing them to maintain independence and privacy. Families throughout Pittsford and Rochester trust the facility for its caring staff and engaging lifestyle options. It holds a rating of 4.70 based on customer reviews, reflecting a positive standing among those who have experienced its services.

The facility features multiple floor plan types designed to provide a secure, homelike setting. Residents have access to distinctive amenities including an ice cream parlor that hosts weekly socials, a beauty salon and barber shop, and a theater. Outdoor spaces include walking paths through lush greenery and beautiful patios to help combat isolation. Free high-speed Wi-Fi is available throughout the facility to keep residents connected. Dining services provide homestyle meals, and activities are tailored to ensure residents remain energized and socially engaged. A Resident Council allows individuals to share opinions and influence their quality of care, ensuring no voice goes unheard.

The community is managed by Hamister Group, LLC, a family-run organization with over 45 years of experience in healthcare and hospitality management. The team is led by Executive Director Carrie Bardo, who has over 15 years of experience in senior care and joined Heather Heights in 2014. The facility prioritizes hiring and promoting exceptional staff, fostering a supportive workplace that encourages professional growth. The management company provides expert oversight and uses quarterly customer experience survey results from families to train staff and maintain high standards of care. Heather Heights received the 2024 Caring Star award, a national recognition for service excellence based on consumer ratings.

The facility’s 4.70 rating and Caring Star award highlight its reputation for compassionate, personalized care. With over 44 years of experience guiding families through transitions, it stands as a trusted choice for senior living in the area. The combination of specialized memory care, engaging amenities, and a dedicated, stable team ensures residents enjoy a fulfilling and secure lifestyle.

Heather Heights: Assisted Living & Memory Care Pittsford combines specialized senior care with a vibrant community atmosphere, making it a leading assisted living option in Pittsford, NY.

Located on West Jefferson Road, the facility sits about a third of a mile from Pittsford Sutherland High School and King's Bend Park.

BizScoreAI gives Heather Heights a Technical score of 92 out of 100, ensuring the website is secure and easy for search engines to read. The business also earns a Content Quality score of 75 out of 100, providing clear information that AI assistants can quote directly to answer customer questions.