Saatva of New York

Saatva of New York is a mattress store in New York, NY, located at New York, New York. The business operates a Viewing Room in the Flatiron District where customers can try every Saatva mattress on display, excluding Bunk & Trundle and Murphy Bed models which are online exclusives. The store does not carry inventory for immediate purchase; instead, all merchandise is delivered via free ground shipping. Customers may visit without an appointment during business hours. The company handcrafts its luxury mattresses in the United States using globally sourced materials and delivers them to the customer’s room of choice, including removal of old mattresses and foundations at no extra charge. Mattress orders are typically delivered within 9 to 21 days, while furniture and rugs arrive within 3 to 4 weeks. Smaller items such as bedding, lamps, and mattress toppers leave the warehouse within 2 to 3 business days. Saatva provides a 365-night in-home trial for mattresses and holds an A+ rating from the Better Business Bureau. The store holds a rating of 4.80 based on 143 reviews.

Founded in 2010, Saatva operates as an omnichannel retailer of made-to-order mattresses and premium bedding. The company serves as the Official Mattress and Restorative Sleep Provider of Team USA and the LA28 Olympic and Paralympic Games. Its business model emphasizes eco-conscious practices, including domestic manufacturing and a network of 150 delivery partners that keeps its carbon footprint low. The company states that 96 percent of its customers are satisfied with their purchase. Delivery teams hand-deliver mattresses and set them up in the room of choice with delivery included free with every mattress, bedroom furniture, and rug order. Adjustments to firmness during the trial period can be addressed by contacting sleep guides via phone, email, or chat 24/7. Returns and exchanges are processed through customer service rather than at the Viewing Room.

The business maintains a strong local reputation, reflected in consistently high customer ratings, and has an established track record built on a large base of customer reviews. These strengths demonstrate its standing among mattress stores in New York.

Saatva of New York combines its handcrafted, made-to-order mattresses with free delivery and a 365-night trial, offering a distinct shopping experience in the Flatiron District of New York.

BizScoreAI gives the website a Content Quality score of 100 out of 100, which means the site clearly answers customer questions so AI assistants can quote it directly. The Technical score is 94 out of 100. The business ranks number 3 of 8 Mattress store businesses that BizScoreAI has scored in New York.

Services:

• Adjustable Firmness Mattress
• Furniture & Decor
• Hybrid & Innerspring Mattresses
• Memory Foam Mattresses
• Natural Latex Mattresses