Kellogg Agency, Inc.

Kellogg Agency, Inc. is a property manager in Rio Rancho, NM. As a family owned and operated company started in May 2003, the firm provides management services for investment properties, focusing on protecting owner investments and maximizing return on investment. The team handles marketing, tenant screening, rent collection, maintenance, accounting, and eviction processes. They utilize technology to increase efficiency and keep costs low, while maintaining a close-knit staff structure. The Kellogg family has lived in Rio Rancho for over 40 years and has a history of community involvement, including service on the Rio Rancho City Council.

The agency approaches property management as a risk management function, developing policies and procedures for every phase of property oversight to assure quality service for both owners and tenants. Marketing involves expert market analysis to price each property effectively. Tenant screening includes evaluating income and employment, reviewing credit scores and history, and performing background checks, all in compliance with local, state, and federal fair housing laws. Rent collection follows a strict lease where rent is due on the 1st and late on the 2nd, with payments accepted via online portal, credit card, ACH, or cash. For maintenance, the agency hires licensed and insured vendors who respond quickly and communicate well with tenants. Maintenance requests are submitted through a secure tenant portal, and vendor bills and receipts are emailed monthly with owner statements. The firm aims to keep homes well-maintained so they rent sooner and for higher prices, reducing turnover and keeping tenants satisfied.

The office is located at 1380 Rio Rancho Blvd SE, near Pat D'Arco Highway and about two-tenths of a mile from Southern Boulevard Southeast. It is situated close to the Rio Rancho MVD and the Sabana Grande Recreation Center, both within a short distance of the street.

The business holds a rating of 4.10 based on customer reviews. With over two decades of experience in the Rio Rancho market, Kellogg Agency, Inc. combines long-term local residency with a structured approach to property management, serving owners and tenants in the Rio Rancho, NM area.