Pen Pals Cooling Heating Plumbing
Contact Information
-
Address
HVAC contractor · · 2521 Madison St NE, Albuquerque, NM, 87110 -
Phone
(505) 578-5036 -
Website
callpenpals.com
Location
About Pen Pals Cooling Heating Plumbing
Pen Pals Cooling Heating Plumbing is an HVAC contractor in Albuquerque, NM, located at 2521 Madison St NE. It holds a rating of 4.90 based on customer reviews.
The company provides furnace repair, air conditioning repair, heating service, and plumbing expertise to homeowners in the area. Their services include emergency furnace repair around the clock, emergency AC service, routine tune-ups, system replacements, and installation of Lennox equipment such as air conditioners, furnaces, heat pumps, air handlers, garage heaters, and mini-split systems. They also offer NATE-Certified professional guidance for selecting appropriate equipment.
The company emphasizes honest diagnostics and clear pricing before any work begins, aiming to provide straight answers without pressure or guesswork. Technicians perform full diagnostics to identify the actual cause of problems, such as dirty filters, faulty ignitors, or thermostat miscommunication, rather than guessing based on symptoms. They carry common parts on their trucks to complete most repairs during the same visit and test systems fully to ensure consistent heat before considering a job done. The approach focuses on listening to customer experiences to prepare for visits and treating homes with care and respect.
Lennox equipment offered includes models with SilentComfort technology for quieter operation, Precise Comfort control for precise temperature management, and variable-speed technology for energy efficiency. The company notes that ENERGY STAR models may qualify for federal energy tax credits and utility rebates. They also recommend pairing systems with Lennox smart thermostats for better control. Services cover everything from quick repairs to complete system installations tailored to specific home needs, with a mission to do the work right the first time.
The business is situated on Madison Street Northeast, near the intersection with Menaul Boulevard Northeast and about 0.2 miles from Albuquerque Fire Station 13.
BizScoreAI awards the business a Content Quality score of 100 out of 100, which means the website clearly answers customer questions and describes its pages so AI assistants can quote the content directly. The business also receives a Technical score of 92 out of 100.
Services:
- AC Installation & Replacement
- Boiler Repair & Maintenance
- Furnace Installation & Replacement
- Heat Pump Installation & Maintenance
- Plumbing Repairs & Installations
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Browse: Businesses in Albuquerque, NM · HVAC in New Mexico · Businesses in New Mexico
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