Mountcastle Insurance of Winston-Salem

Mountcastle Insurance of Winston-Salem is an Insurance Agent in Winston-Salem, NC, located at 916 W 4th St. The agency provides commercial and personal insurance solutions, including homeowners, auto, umbrella, personal property, flood, dwelling/fire, and renters coverage. It also assists with liability and workers' compensation insurance. The business holds a 5.00 rating based on 70 reviews.

Since 1890, the agency has grown with the Piedmont Triad region. In 2003, it became a partner in the Keystone Insurers Group, a network of highly skilled insurance professionals that allows the firm to offer a broad range of insurance products. The agency operates offices in Lexington, Winston-Salem, and Mt. Airy. The Winston-Salem office is currently relocating, with a new address expected in Fall 2026. The team provides one-on-one personal service without automated systems. Leadership includes CEO Ryan Harman, CIC, MWCA; COO Yancey Hicks, ARM, CIC, MWCA; and VP Pete Schantz, RHU. Business insurance specialists include Nate Burmeister, CIC, AAI; Josh Burkhart; Andrew Terrell; and Jim Everhart, CIC, CWCA. Personal lines specialists include Sara Sexton, CISR, PLCS; and Brittany Young. Group benefits specialists include John Nieters and Ty Lancaster. Account managers include Duke Boger, Billy Bowen, GBDS; Denise Bratschie, CPRIA; Betty Callicutt, CIC, CWCA, CPIW; Trish Davis; and Laura Duarte, CIC, CISR, Elite, CPRM. The staff holds credentials such as CIC, CPCU, ARM, CWCA, and CISR.

The agency emphasizes integrity, transparency, and accountability. Reviews highlight responsive communication, tailored policies for small businesses, and expertise in complex commercial and health insurance projects. Customers note the team's engagement and availability for questions. The agency participates in regular professional development to stay current on industry changes.

Mountcastle Insurance of Winston-Salem maintains a strong local reputation, reflected in consistently high customer ratings and a steady record of repeat and referred customers. Its long-standing presence and specialized staff provide reliable coverage options for local residents and business owners.

The agency is situated on W 4th St, just a short distance from Grace Court and the West End neighborhood. It is located near West 2nd Street, which serves as a main road in the area.