Highland Property Management

Highland Property Management is a property manager in Raleigh, North Carolina. The company manages single-family and multi-family investment properties, serving both first-time landlords renting out a home and experienced investors looking to grow a portfolio. Its services cover industry-level reporting and accounting, CAPEX planning and execution, and analytics on potential investments, alongside day-to-day management with prompt responsiveness from managers. Highland holds a rating of 4.30 from the customers who have reviewed it.

Highland's founder and Broker in Charge, Will Spence, has worked in property management for over 15 years and has built a team specializing in single-family and multi-family investments. His background includes growing a family-owned real estate portfolio from the ground up and managing hundreds of units across the East Coast at the corporate level. The company describes its approach as a modern business model that simplifies fees and commissions, strips away unnecessary expenses, and increases net operating income while improving the tenant experience.

The team operates on what it calls an assembly line philosophy, modeled on Henry Ford's approach, in which each member's individual strengths are organized to manage a property from start to finish. Highland frames this as producing efficiency and responsiveness, which it says creates a happier tenant and a greater yield and return for the owner. The company's stated vision is surpassing expectations by cultivating excellence, and it describes itself as building up its employees and helping them grow in their careers.

Highland Property Management is located at 555 Fayetteville St, Suite 201, in downtown Raleigh, steps from Central Downtown Plaza. The office sits near the intersection with South Salisbury Street and South Wilmington Street, both about a tenth of a mile away, and close to the Sir Walter Raleigh Hotel, the Pope House Museum, and the Red Hat Armadillo public artwork.

The positive rating Highland holds reflects the experience of the customers who have reviewed it, and the firm's 15-plus years of management experience across single-family and multi-family properties underpin its work for Raleigh-area investors.