Solace IT Solutions

Solace IT Solutions is a business consultant in Kernersville, NC, headquartered at 802 Birch Lane Suite G. The firm delivers managed IT support, cybersecurity, and cloud services to small and mid-sized businesses across North Carolina, including Charlotte, Raleigh, Concord, and the greater Triad area of Greensboro, Winston-Salem, and High Point. The team holds a 5.00 rating based on customer reviews. Their service model, called the Solace Edge, combines proactive monitoring with responsive support delivered remotely or onsite. Service lines include managed IT with twenty-four-hour monitoring, endpoint management, Microsoft 365 administration, and ticket resolution measured in minutes; backup and recovery covering servers, endpoints, and Microsoft 365 data, with routine restore testing; advanced security through managed endpoint detection and response, multifactor authentication, conditional access, zero trust policies, email security, phishing defense, cybersecurity training, and dark web monitoring; Microsoft 365 and Azure migrations along with identity and access control and cost optimization; and project work covering cloud migrations, infrastructure upgrades, network and cloud architecture, VOIP, and compliance as a service. Cloud offerings include Microsoft Azure hosting, Microsoft 365 integration, remote desktop services, cloud migration and backup, and hosting for applications such as QuickBooks, SoftPro, and Sage. The origins of the firm trace back to 1998, when Chris Oakman and Brian Stewart founded Simple Network Solutions out of a garage. The company later became an official Microsoft Partner and now operates as Solace IT Solutions under President Chris Oakman, with Brian Stewart serving as Vice President, Josh Sammons as Chief Operating Officer, and Brandon Byerly as Help Desk Manager. The office sits on Birch Lane, roughly a fifth of a mile from West Fork Deep River and Salem Parkway, with Southern Pilgrim College about four tenths of a mile away and the Forsyth Technical Community College Grady P Swisher Center about six tenths of a mile to the south. The five-star rating earned from customers reflects a track record that spans more than a decade of serving growing businesses throughout North Carolina and the East Coast.