Vigilant Health is a medical clinic in Gulfport, Mississippi. It builds on-site clinics for employers and health plans and provides diabetes care, with a care model centered on physician-led care teams, nurse practitioner navigators, chronic disease expertise, and individual plans of care for each patient. Its services reach blue collar and white collar workforces, self-insured employers, commercial plans, Medicaid and Medicare populations, and disadvantaged groups in smaller communities, rural, urban, and suburban areas, under-resourced markets, and doctor deserts. The clinic holds a rating of 3.40 based on 5 reviews. Vigilant Health's clinical and financial model began with diabetes care, one of the most challenging chronic diseases to treat successfully. After establishing results in that area, the company extended its model, at the request of clients, to address the needs of entire populations. Its approach uses proprietary technology to convert claims and clinical data into actionable information that clinicians use to make treatment decisions, develop plans of care, and engage patients. The model originated from a university-based program, the Delta Diabetes Project, created by Chief Medical Officer and Co-founder Dr. Marshall Bouldin. That project sustained documented improvements in metabolic outcomes in more than 7,500 disadvantaged type 2 diabetes patients over a 10-year period in the Mississippi Delta and inner-city Jackson, Mississippi. Vigilant Health's diabetes program produced even better results among disadvantaged populations in environments of severely constrained resources, and demonstrated a direct link between improved health and reduced costs from successful diabetes management. The current model took shape after Southern Farm Bureau Life Insurance Company, a leading employer and diabetes program client, proposed extending Vigilant Health's diabetes success to its entire health plan. After a national search for a new clinic vendor, Southern Farm Bureau leadership concluded the Vigilant Health diabetes results were without equal. Vigilant Health's founders took over the clinic, and the relationship became the cornerstone of the program, with Southern Farm Bureau collaborating to translate the diabetes concepts into a model for an entire population. Vigilant Health has used interactive, real-time video as part of its clinical program for years, combining live audiovisual interactions among patients and care teams with in-person care, and using audiovisual encounters to collaborate with community physicians. For employers and health plans in Gulfport and across Mississippi, Vigilant Health pairs a diabetes care record built in the Delta with an on-site clinic model designed to improve health and reduce plan costs at the same time.
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