Phoenix Home Care & Hospice

Phoenix Home Care & Hospice is a home health care provider in Joplin, MO, located at 2613 S Main St Suite C. The agency delivers a full continuum of home care and hospice services to adults, seniors, and children across Missouri and Kansas. Services include general home health, comprehensive disease management for chronic illness, consumer-directed services, Department of Mental Health support through the Missouri Division of Developmental Disabilities, HCBS in-home Medicaid services, and end-of-life hospice care. Care is provided in homes, assisted living, independent living, long-term care facilities, senior homes, home+, and hospitals, including general inpatient hospice in the hospital setting. The business holds a 4.30 rating based on 123 customer reviews.

Founded by Phil and Kim Melugin, with Phil serving as CEO and Alex Melugin as president, the leadership team includes senior vice presidents of operations, strategic initiatives, employee engagement, and IT, along with a chief financial officer and a vice president of public relations and culture. The mission focuses on providing new beginnings for caregivers and clinicians while delivering care built on patience, honesty, and compassion. These values are supported by eight DNA qualities: responsibility, respect, innovation, excellence, empathy, courage, and community. The agency employs a unique hiring filter to select skilled and compassionate nurses, caregivers, therapists, and aides. Team members receive ongoing professional, client-focused training, and the organization offers competitive wages, medical, dental, and vision benefits, and paid time off.

Clients receive personalized, one-on-one care designed to guide them through every phase of their healthcare journey. The team emphasizes treating patients like family with patience, honesty, and compassion. Reviews highlight the professional, respectful, and caring nature of the nurses and caregivers, with many customers recommending the agency for its family-like treatment and exceptional support.

Phoenix Home Care & Hospice brings specialized home health and hospice support to families in Joplin and surrounding areas, offering personalized care that respects the comfort of home.

The agency sits on South Main Street, just a short distance from Garvin Park and West 26th Street.

BizScoreAI awarded the business a perfect 100 out of 100 for Content Quality, ensuring the website clearly answers customer questions and provides content that AI assistants can quote directly. The platform also gave a 94 out of 100 for Technical score, confirming the site is secure and easily readable by search engines. Additionally, BizScoreAI ranked the business number 1 of 3 Home Health Care businesses it has scored in Joplin.