TechCollective of Somerville

TechCollective of Somerville is an IT Support business in Somerville, MA, located at 1035 Cambridge St #1. It provides enterprise-class tech support and computer services to businesses and nonprofits, serving the Greater Boston and San Francisco regions. The cooperative offers remote and on-site assistance for networks, devices, and people. Their technical expertise covers Windows, MacOS, and Linux platforms, including Windows and Linux servers, as well as Google Workspace and Office 365. Services extend to secure networks and WiFi, data storage and backup, security evaluations, system administration, cloud computing, and smart hands services. The team manages network infrastructure, wireless networks, VPN and remote access, and local and cloud servers. They also provide JumpCloud support and Linux server support. The business holds a 4.80 rating based on customer reviews.

TechCollective is a worker-owned cooperative where technicians are business owners invested in client success. This structure ensures that tech experts, rather than managers, are in charge, with each member having an equal say in business operations, including wages and profit distribution. The organization takes a holistic approach to IT, addressing specific goals and building reliable long-term systems. They utilize a framework called the Five Spheres, security, monitoring, storage, connectivity, and support, to prioritize custom solutions for client needs. Pricing is available through hourly or project-based models, as well as flexible monthly service plans and service level agreements. The cooperative shares resources with other TechCollective locations and is a founding member of the Tech Cooperative Federation. The original co-op in San Francisco formed in late 2006, and a separate but equal team was established in Boston in 2012.

Clients note that the staff is friendly, explains technical details in understandable terms, and is fast and responsive. The team is experienced in handling diverse environments, from small software companies to medical offices with servers and workstations. They are noted for staying on top of security updates and managing IT projects within budget. The business has provided these services for over 14 years.

TechCollective of Somerville combines its worker-owned cooperative model with enterprise-class technical expertise to deliver reliable IT support to businesses in Somerville, MA.

BizScoreAI gives TechCollective of Somerville a Schema and Structure score of 100 out of 100, which ensures AI assistants and search engines clearly understand the business and its offerings. The cooperative also holds a solid Performance score of 79 out of 100, reflecting a website that loads quickly to keep visitors engaged and support search engine ranking.