NOVA Insurance

NOVA Insurance is an Insurance Agent in Raynham, MA. The business operates as a broker providing coverage for car, van, property, and business insurance. While the local page is situated in Massachusetts, the company's broader history and service model are rooted in the United Kingdom, where it was established in 1995 as a local broker in Gants Hill, Essex. Since then, Nova Insurance has grown into a nationwide company offering policies from leading UK insurers. The firm serves a wide range of clients, from individual drivers and van owners to specialized industries and large companies. Specific offerings include motor fleet insurance for operators ranging from courtesy cars and taxi fleets to HGVs and luxury vehicles. The agency also provides tailored coverage for shop, salon, and hotel insurance, ensuring that businesses in these sectors have protection suited to their unique operational needs.

The company emphasizes a personal approach to service, distinguishing itself by treating clients as people rather than records in a computer system. Nova Insurance maintains relationships with clients who have been with the firm since its first year of trading, reflecting a long-term commitment to customer retention. The team offers responsive support throughout the policy lifecycle, including guidance through the claims process and assistance with policy changes, cancellations, and refunds. For claims, the business provides direct contact options for business and home property issues, while breakdown assistance for cars and vans is supported by partner services available around the clock. The agency is authorised and regulated by the Financial Conduct Authority, holding firm registration number 307128.

NOVA Insurance holds a 5.00 rating based on customer reviews. This positive feedback aligns with the company's stated mission to provide good drivers with competitive prices and to safeguard the financial interests of its clients. By combining established brokerage experience with personalized advice, NOVA Insurance serves as a dedicated resource for insurance needs in Raynham, MA.