LRTA Road Runner ADA Paratransit

LRTA Road Runner ADA Paratransit is a courier service in Lowell, Massachusetts, located at 145 Thorndike St. It provides Road Runner Dial-A-Ride and ADA paratransit transportation, serving seniors and riders who need paratransit services across the Lowell area. The service operates alongside the Lowell Regional Transit Authority's fixed route bus network, which includes city routes such as the Lowell Circulator, the Downtown Shuttle, and the Nashua Connection, as well as suburban routes reaching Dracut, Tyngsboro, Tewksbury, Billerica, Chelmsford, Westford, Burlington, and Wilmington. The Road Runner program can be reached at (978) 459-0152, and lost items on Roadrunner vehicles are handled through the same number. The service holds a rating of 4.00 from customer reviews.

The Lowell Regional Transit Authority began operations in late 1976 under Chapter 161B of the General Laws of Massachusetts. The Authority is responsible for developing, financing, and contracting for the operation of mass transportation facilities and services within its territory, with a stated mission to provide convenient, comfortable, safe, reliable, and cost-effective mobility services that contribute to the economic vitality of the region. Its fixed route bus information line is (978) 452-6161, and paratransit inquiries can be directed by email. The LRTA also publishes service alerts and real-time bus arrival information, offers Charlie Card and pass options, and maintains an interactive system map of routes and schedules. A fare-free program for fixed bus routes and Road Runner was extended through September 30, 2026.

The Road Runner office sits on Thorndike Street, about a tenth of a mile from the Charles A. Gallagher Transit Terminal and the Lowell train station, and roughly the same distance from South Common park and the South Common Historic District. The Lowell Public Schools central administration office is about two-tenths of a mile away.

LRTA Road Runner ADA Paratransit carries a positive rating from the customers who have reviewed it, reflecting the experience riders report with its paratransit and Dial-A-Ride transportation in Lowell.