Harvard University Health Services

Harvard University Health Services is a medical clinic in Cambridge, Massachusetts, operating as a multi-specialty medical practice exclusively for members of the Harvard community, including students, faculty, staff, eligible post-docs, retirees, and their dependents. Care is organized around specialties and services, with immunization information, a patient portal, care coordination, eligibility and insurance support, telemedicine, and a bloodborne pathogen exposure protocol. The Harvard Square Clinic is open Monday through Friday from 8 am to 5:30 pm, and Urgent Care is open daily from 8 am to 6 pm. Student mental health support is available 24/7. The practice holds a rating of 2.10 based on 89 reviews.

The practice states its mission as nurturing the health of the Harvard community through compassionate delivery of high-quality, equitable care and advancement of overall wellbeing, summarized as To Heal. To Care. To Educate. Its stated vision is a thriving, healthy campus where students, employees, and retirees experience wellbeing in all its facets, meeting immediate patient needs while building meaningful connections with care teams over time. The practice describes leading through innovation and developing staff to meet evolving health care needs within its academic setting, with a focus on promoting overall health, preventing illness, and treating disease.

Stated values are collaboration, adaptability, respect, excellence, and sustainability. Collaboration means open communication and active partnerships among patients, staff, and the broader University community; adaptability means continuous improvement; respect means an inclusive and equitable environment; excellence means high standards in care and service; and sustainability means responsible stewardship of workforce, resources, and finances. The practice also states a commitment to protecting the confidentiality of patient health and financial information, meeting applicable federal, state, and local rules, and adhering to the Family Educational Rights and Privacy Act, patient rights and responsibilities, and its notice of privacy practices.

The Harvard Square Clinic sits at 75 Mt Auburn Street in the Smith Campus Center, on Mount Auburn Street, with the Harvard train station about 0.1 miles away and the Harvard Community Garden roughly the same distance.

The practice has a steady record of repeat and referred customers.

Services:

• Immunizations
• Mental Health Support
• Primary Care
• Telemedicine
• Urgent Care