Safety Insurance is an Insurance Agent in Boston, MA, located at 20 Custom House Street. The company provides property and casualty insurance products, including auto, home, and business owners policies, serving customers in Massachusetts, Maine, and New Hampshire. It operates through a system of independent insurance agents and offers a range of services such as a Drive with Safety telematics app that monitors driving habits and may qualify users for a 5% discount. Additional offerings include an eBill program for paperless billing, online account management for paying bills and reporting claims, and specific new business owner programs for contractors and restaurants. A VIP Claims Center is available on the North Shore, and the company maintains a 24-hour claims reporting line at 800.951.2100. Safety Insurance holds an "A" (Excellent) rating from A.M. Best Company.
The corporate headquarters is situated on Custom House Street in downtown Boston. The location is immediately adjacent to several notable landmarks in the financial district. Milk Street is about 45 meters away, and Grain Exchange Plaza is roughly 47 meters from the office. Broad Street lies approximately 49 meters away, while the historic Flour and Grain Exchange Building stands about 59 meters from the entrance. Jenny Plaza is located roughly 79 meters away, and the John F. Fitzgerald Surface Road is about 0.1 miles from the site.
Safety Insurance is known for its commitment to the independent agency system and its provision of property and casualty coverage across New England. The company supports policyholders with digital tools for account maintenance and claims reporting, and it maintains a dedicated claims service structure that includes specific repair programs and drive-in centers for auto losses.
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