Hyland Insurance is an Insurance Agent in Louisville, KY, located at 9750 Ormsby Station Rd Suite 200. The agency provides personal, business, employee benefits, and senior care coverage to clients throughout Jefferson County, Kentucky, and Southern Indiana. As an independent agency, Hyland Insurance represents multiple reputable national and regional carriers to offer diverse options at competitive prices. The firm holds a rating of 4.90 based on over 200 reviews.
Established in 1983 by brothers Tim and Pat Hyland, the agency began in a small office in Old Louisville before moving to South Third Street and eventually to its current location in a restored Victorian mansion on the historic register. The founders, who came from outside the insurance industry, built the business on values of humility, hustle, and trustworthiness, serving the community for nearly four decades before retiring simultaneously at the end of 2023. Today, a team of licensed advisors and account managers handles personal lines, business insurance, employee benefits, and senior care counseling. The staff includes Client Advisors, Account Managers, Account Coordinators, Account Executives, and Team Managers who assist clients with everything from selecting coverage to filing claims.
Hyland Insurance emphasizes a concierge client experience, acting as a personal risk advisor and advocate rather than just a policy seller. The agency provides guidance on complex issues like Medicare and Long-Term Care through its Hyland Senior Care division, helping seniors navigate changing laws. The team also educates clients on specific risks, explaining how umbrella or excess liability policies can extend protection beyond standard auto, homeowners, or watercraft limits. By reviewing coverage periodically, the agency ensures clients maintain appropriate protection through life changes such as buying a home, starting a business, or adding a teen driver.
The agency’s reputation is built on a track record of client-centric service and community involvement. Hyland Insurance has earned recognition for its philanthropy, including being ranked #8 on the corporate philanthropy list by volunteer hours and #11 on the small companies list in Business First’s Best Places to Work in Greater Louisville. This commitment to service and community engagement has fostered long-term relationships with clients and industry partners, allowing the agency to stay ahead of industry changes and continue providing expert guidance.
Hyland Insurance combines nearly four decades of local expertise with a team of dedicated advisors to provide comprehensive insurance solutions for residents and businesses in Louisville, Kentucky.
Hyland Insurance sits on Ormsby Station Road, just a short walk from La Grange Road and North Hurstbourne Parkway. The office is also near the Louisville Free Public Library Northeast branch and Forest Green Greenway.
BizScoreAI gives Hyland Insurance a Technical score of 86 out of 100, meaning the website is secure and easy for search engines to read. The agency also earns a Content Quality score of 75 out of 100, which shows its pages clearly answer customer questions for AI assistants.
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