Optum Infusion Pharmacy serves patients across the United States, offering infusion care in the home or at a clinic. The service employs more than 1,000 nurses who dedicate their time to the patient experience, with patients spending an average of 90 hours a year with their infusion nurse. The company operates locations in Las Vegas, NV, and Flint, MI.
Optum Specialty Pharmacy of Jeffersonville is a pharmacy in Jeffersonville, IN, providing specialized services for patients managing complex conditions that require more intensive support than a standard retail pharmacy. The team offers clinical support, education, and personalized care for various health concerns, including autoimmune diseases such as multiple sclerosis, cancer, and inflammatory conditions like Crohn's disease or rheumatoid arthritis. The pharmacy manages medications that may involve high costs, specific storage requirements, self-injection, or ongoing safety monitoring. To assist with treatment adherence, the team provides text reminders and access to digital tools via a mobile app, which allows patients to track orders, manage billing, and request refills. Clinical support is available through one-on-one phone calls with pharmacists trained in specific medical conditions, as well as through virtual visits with clinicians. These digital resources allow patients to review medication guidelines and receive injection training from home.
For medication delivery, the pharmacy uses packaging designed to maintain appropriate temperatures for sensitive drugs and provides overnight shipping for speed and safety. The pharmacy team includes pharmacists, patient care coordinators, and condition experts. Pharmacists are available 24/7 to answer questions. Additionally, the pharmacy works with physician offices and insurance providers to assist with necessary prior authorizations for complex therapies. For patients enrolled in specific clinical programs who have been on the same medication for at least three months, refill scheduling options may be available.
BizScoreAI awarded Optum Specialty Pharmacy of Jeffersonville a Content Quality score of 100 out of 100, which means the website clearly answers customer questions and describes its pages in a way that AI assistants can quote directly. The pharmacy also received a Technical score of 81 out of 100. Additionally, the business ranks number 1 of 5 Pharmacy businesses that BizScoreAI has scored in Jeffersonville.
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