My Guy Charlie I Mortgage Exchange I Charlie Roberts

My Guy Charlie I Mortgage Exchange I Charlie Roberts is a mortgage broker in Chesterton, IN. The firm is powered by The Mortgage Exchange and operates as a full-service mortgage company serving Northwest Indiana, Southwest Michigan, Michiana, and Chicagoland. Charlie Roberts works with first-time buyers, refinancing clients, and borrowers facing unique or challenging loan scenarios, with an emphasis on tailored solutions across Indiana, Michigan, and Illinois. He is licensed in all three states under NMLS #586203.

Charlie brings over 15 years of lending experience to his role as Mortgage Sales Manager. A Northwest Indiana native, he focuses on guiding clients through difficult loans and helping them reach homeownership, while also sharing mortgage tips and financial advice online. Haley Roberts serves as Team Coordinator, drawing on her background in marketing and content creation to manage customer communication, track interactions, and keep the team current on industry developments.

The team works closely with area realtors and appraisers, with the goal of producing faster solutions, stronger pre-approvals, and smoother closings for buyers competing in the local market. Online tools include a payment calculator, home buyer guides, a glossary of mortgage terms and tips, and a frequently asked questions section to help borrowers prepare before applying.

The office is located at 717 Franklin St Unit B, with the parent operation's headquarters at 890 E Sidewalk Rd in Chesterton. The company holds NMLS #1248883, along with an Illinois Residential Mortgage License MB #6761095 and an Arizona Mortgage Broker License MB #1037933. Additional office locations are listed at 717 Franklin St. B in Michigan City, IN, and 39 S. Whittaker St in New Buffalo, MI.

Charlie maintains a 5.00 rating based on customer reviews. His long local roots, multi-state licensing, and direct working relationships with regional realtors and appraisers give Northwest Indiana buyers a dedicated, locally based point of contact throughout the mortgage process.