First Choice Carpet Cleaner

First Choice Carpet Cleaner is a Carpet Cleaner in West Chicago, IL. The company provides residential and commercial carpet, rug, upholstery, and leather cleaning services to the western suburbs of Chicago, including St. Charles. Their offerings include deep cleaning, stain removal for pet accidents, food, wine, and grease, steam cleaning, and area rug care. They serve offices, retail stores, churches, educational facilities, and real estate professionals. They hold a rating of 4.90 based on customer reviews.

First Choice Carpet Cleaner uses a four-step process to clean carpets and upholstery, identifying fiber types to apply appropriate treatments. They use eco-friendly products safe for pets, humans, and babies. Their stain removal services address specific chemical compositions using various spotters and strategies. For red dye stains, they use a heat transfer process with a two-part solution and an iron. They treat pet stains, urine, vomit, and feces with separate treatments for the stain, odor, and bacteria. Their area rug and oriental rug cleaning includes color stabilization to prevent bleeding and shrinking, followed by blocking and turbo-drying. They apply Scotchguard to seal fibers and repel stains. For commercial clients, they offer one-time or recurring services, evening or weekend scheduling to prevent downtime, and turbo-dryers for faster drying. They provide a Two-Week Guarantee of Satisfaction, returning at no charge if a stain remains after drying.

The business has served customers in the western suburbs of Chicago, including St. Charles, for over two decades. One family has been a loyal customer for 21 years, citing the technician’s attention to carpeting, upholstery, and flooring. Another customer has used their services for more than 12 years. They have treated paint in carpets, plant stains, and spilled beverages. They provide follow-up calls and valuable advice for maintaining carpets between professional cleanings. Their commercial services include cleaning high-traffic areas and preparing properties for open houses.

The business holds a 4.90 rating based on customer reviews. Customers note that the technicians are professional, personable, and efficient. They have received praise for handling difficult stains that other companies could not remove. One customer noted that the technician stuck to the original quote despite the job taking longer than expected. Another mentioned that their traffic areas stay cleaner longer due to the deep cleaning process. The company has a referral program and is known for balancing cost with quality.

First Choice Carpet Cleaner combines specialized stain removal techniques with a satisfaction guarantee to serve West Chicago and the surrounding western suburbs.

First Choice Carpet Cleaner is located on S Racine Ave in West Chicago, IL, about a tenth of a mile from West 31st Street and Holden Elementary School.

BizScoreAI gives the business a Technical score of 91 out of 100, which means the website is secure and easy for search engines to read without errors. The Content Quality score is 75 out of 100.