Dropped Mobile

Dropped Mobile is a Computer Repair business in Jacksonville, IL, located at 1111 W Morton Ave Suite 1. The shop provides repair services for a wide array of personal electronics, including iPhones, Samsung phones, other smartphones, iPads, tablets, computers, game consoles, Apple Watches, iPods, and TVs. Common repairs include battery replacement, camera replacement, charging port repair, screen repair, speaker replacement, water damage repair, diagnostic services, ear piece replacement, home button replacement, and hard drive or HDMI repairs for game consoles. The business also purchases used and broken phones and devices and maintains an inventory of used and refurbished devices for sale. They serve customers in Jacksonville and Springfield, IL, and hold a rating of 4.60 based on customer reviews.

The company emphasizes a customer-first approach, aiming to restore devices to their original condition using top-quality brand name parts. They offer same-day service on most phone repairs, with a goal of having phones repaired and returned to customers within the same day in ninety-nine percent of cases. An online quote feature allows customers to receive instant repair quotes for their specific device and issue. All repairs and devices for sale come with an excellent warranty, ensuring that any issues arising after the repair are addressed free of charge, though restrictions may apply. The business prides itself on honesty and professional service, often providing accurate assessments of repair options even when a full repair is not financially beneficial for the shop.

Customer reviews highlight the staff's professionalism and willingness to help without unnecessary upselling. One reviewer noted that a staff member identified a simple issue with a charging port rather than recommending a new phone. Another customer praised the honest assessment of options and the ability to fix a phone sufficiently to last until a replacement arrived, noting the shop acts in the customer’s best interest. These experiences reflect a commitment to satisfaction and quality workmanship that has earned the business a strong reputation in the local area.

Dropped Mobile stands out for its high customer rating and dedication to honest, quality repairs in Jacksonville. The 4.60 rating from customers underscores the trust residents place in the shop’s ability to fix devices efficiently and fairly.

In Jacksonville, Dropped Mobile is known for restoring personal electronics with honesty and speed, earning the trust of local customers through reliable service and fair assessments.

The business sits on W Morton Ave in Jacksonville, IL, near Jacksonville Middle School which is about 0.1 miles away. It is also close to Memorial Health Systems and the Illinois Secretary of State Jacksonville Facility, both located approximately 0.3 miles from the shop.

BizScoreAI gives Dropped Mobile a Technical score of 93 out of 100. This excellent rating means the website is technically sound, secure, and indexable. As a result, search engines can read the site without errors.