InfoTech Resources

InfoTech Resources is an IT Support business in Glen Ellyn, IL. The entity operates under the brand Info-Tech Research Group, which provides information technology research and advisory services to CIOs and IT leaders. The organization empowers companies with unbiased and highly relevant research to support strategic and informed decision-making.

The company invests millions of dollars annually in a library of leading-edge tools, templates, training materials, and step-by-step methodologies designed to accelerate projects and transform IT departments. Its data-driven programs enable IT leaders to objectively measure success, develop impactful strategies, and systematically improve performance year over year. Services include managing and improving core IT processes, completing technology projects on time and on budget, training and developing IT leadership teams, and building data-driven IT strategies. The firm offers insights from over 30,000 members and provides executive coaching to help IT leaders build successful departments. Specific offerings include Service Desk Analytics, which interprets ITSM platform data to reveal operational meaning, and AI-Assisted Advisory Services that combine research, frameworks, and analyst expertise to produce board-ready deliverables. The AI-Assisted Advisory process involves choosing a deliverable from a catalog, sharing organizational context with an analyst, refining a draft with AI assistance, and receiving a validated final artifact. Research topics cover security services for business value, enterprise architecture practice strategy, data governance, and IT change management optimization. The company also provides a modular system for building CIO board updates and structured approaches for selecting enterprise property management systems in hospitality.

InfoTech Resources holds a rating of 5.00 based on customer reviews. It stands among the strongest in its category locally, recognized for its extensive research library and executive coaching services that help IT leaders build successful departments in Glen Ellyn, IL.