Ascentra Credit Union

Ascentra Credit Union is a credit union in East Moline, IL, located at 3005 7th St. The institution serves members across Eastern Iowa and Western Illinois with a broad range of financial products, including banking, loans, mortgages, credit cards, and financial coaching. Its lending portfolio features fixed-rate mortgages, such as a 10-year fixed option, vehicle loans for new and used autos, and home equity loans or lines of credit. Deposit options include share savings accounts and credit cards with no balance transfer fees. The credit union also supports local businesses through merchant services, offering payment terminals, mobile payment solutions, online sales tools, and business analytics via its partner FISERV.

Founded in 1950 by employees of Alcoa Davenport Works, now Arconic, in Riverdale, Iowa, Ascentra operates as a democratically controlled not-for-profit. Unlike traditional banks, it does not answer to stockholders or investors but to its member-owners. Each member owns a share in the credit union, and profits are returned in the form of lower interest rates on loans, higher returns on deposits, and lower fees. This cooperative model serves approximately 40,000 members who benefit from an organization focused on people rather than profits.

Specialized services include the Making Cents Financial Coaching program, which provides free, personalized plans to help members navigate debt, workplace benefits, and long-term financial goals. The approach emphasizes listening deeply to understand financial behaviors and crafting strategies without judgment. For retirement and investment needs, Ascentra Retirement & Investment Services (ARIS) offers insurance products, investment products, and financial planning through a needs-based consultation process. Dan and Troy guide members through this process to determine appropriate approaches for personal situations. Trust services are managed by Melissa, an attorney with over ten years of experience in estate planning and elder law. She serves as a wealth administration trust officer and holds a Juris Doctorate from Southern Illinois University School of Law.

Ascentra Credit Union holds a rating of 4.40 based on customer reviews. The credit union stands out in East Moline for its member-owned structure and commitment to financial education. Its combination of traditional banking services, specialized investment and trust offerings, and free financial coaching provides a comprehensive approach to helping residents achieve their financial well-being.

Ascentra Credit Union is situated on 7th Street in East Moline, Illinois, approximately 0.1 miles from Special Education United Township School and Ridgeview Elementary School. The location is about 0.5 miles from Mitchell Park and 0.6 miles from Radden Park.

BizScoreAI gave Ascentra Credit Union a Content Quality score of 100 out of 100, meaning the website clearly answers customer questions and provides content that AI assistants can quote directly. The business received a Technical score of 91 out of 100. Ascentra ranks number 2 of 5 Credit Union businesses that BizScoreAI has scored in East Moline.