Infomax Office Systems

Infomax Office Systems is a business consultant and office technology provider in Ottumwa, Iowa. The company supplies printer, copier and production printing systems alongside managed IT services, serving businesses, county offices and other organizations across all 99 Iowa counties. Its service offerings include iGuard Managed IT, which covers onsite managed IT, cloud computing, customized IT services and virtual CIO services, as well as data backup and disaster recovery, email services, and server and network solutions. The company also offers the PrintMax Plus Program, its highest level of service for equipment, networking, connectivity and training, and the i2 Leasing Program for short- and long-term equipment leases. Infomax holds a 5.00 rating from the customers who have reviewed it.

Infomax's iGuard Managed IT program begins with a strategic evaluation of a company's IT needs, leading to a long-term action plan that identifies the current situation and needs for today and tomorrow. The tech team holds quarterly meetings with clients, providing an executive summary of the business data network covering how maximized the system is, how it is being used and how secure it is. Additional managed services include 24x7x365 network monitoring, server monitoring and alerting, automated patch management, and backup and disaster recovery. The iGuard backup program backs up data automatically every 15 minutes. Infomax reports that its tech response time averages under four hours, and that throughout 2019 client equipment it maintained was up and running 99.57 percent of the time. The company also provides on-location support to repair or replace equipment after a disaster, along with 24/7 network protection and data recovery services, and it offers complete lines of imaging, prepress and binding machines for production printing.

The office is located on North Quincy Avenue, about 0.2 miles from Ottumwa Walk-In Clinic, Pella Regional Health Center and Quincy Place Mall, and roughly 0.3 miles from Bear Creek.

Infomax is known for its managed IT and print solutions and holds a 5.00 rating from its reviewers, reflecting the satisfaction of the customers who have worked with the company.