Optimae LifeServices

Optimae LifeServices is a mental health counselor in Fort Madison, IA. The organization assists individuals with mental health needs, visible and invisible disabilities, and other barriers, offering community-based services, behavioral health, home health, rehabilitation and residential services. It has been a recognized leader in health care and human services since 1987, and it advocates for the rights and needs of over 5,000 Iowans every year. It holds a rating of 4.40 based on 11 reviews.

Optimae LifeServices is an Iowa-based, employee-owned company. It was established in 1987 and has grown from a single location in Jefferson County to serve people living in more than 50 central, southeastern, northeastern and south-central Iowa counties, with offices in more than 20 counties. The organization has nearly 40 employee shareholders and more than 1,300 employees. Its origin story began in Fairfield, Iowa, with founders John Kuster and Harvey Hensley, who sought to improve the quality of life of customers and communities by providing disability and health care services in Iowa. The name Optimae is Latin for "as best one can."

The organization operates as a team of teams at all levels, with teams across its regions and divisions empowered to make decisions locally and collaborate across the company through a circle of organization that strives to prevent a top-down structure. Optimae has created nine microbusinesses that it owns and operates, including farms, a bookstore, miniature golf, a bakery and pizzeria, providing customers with a path to employment. It also offers supported employment through partnerships with organizations including PAWS & More, an animal shelter in Washington County, and a Burger King franchise in Wapello County.

The office sits on Ave F in Fort Madison, about a tenth of a mile from Old Settlers Park and a tenth of a mile from 6th Street. Cattermole Memorial Library and Jackson School are both about two-tenths of a mile away, and the Lee County Courthouse and the Sante Fe Locomotive are about three-tenths of a mile from the location.

Optimae LifeServices carries a solid reputation among the customers it has served, reflected in a 4.40 rating across 11 reviews. Nearly four decades of service to Iowans with mental health needs and disabilities make it a longstanding presence in Fort Madison and across the state.