Ascentra Credit Union

Ascentra Credit Union is a Credit Union in Bettendorf, IA. They offer banking, loans, mortgages, credit cards, and financial coaching for members across Eastern Iowa and Western Illinois. The credit union has a rating of 4.60 from its customers.

Unlike banks, Ascentra does not answer to stockholders or investors; it is a local, democratically controlled not-for-profit where each member owns a share. Members are treated as member-owners, and profits are returned to them through lower interest rates on loans, higher returns on deposits, and lower fees. The credit union serves 40,000 members and was founded in 1950 when a few dedicated employees of Alcoa Davenport Works in Riverdale, Iowa, organized Alcoa Employees Credit Union in a room in the factory's basement. Their products and services include insurance products for protection against unexpected life events, investment products for needs such as saving for retirement or a child's college education, and financial planning services. They also offer home equity loans and home equity lines of credit (HELOC) for debt consolidation, as well as free financial coaching available to anyone. Merchant services are available through their partner Fiserv, offering payment terminals, mobile payment solutions, online sales, and business analytics. The trust services team includes Melissa, an attorney with over ten years of experience in estate planning and elder law, who has been a wealth administration trust officer for almost six years.

The Bettendorf location is on 53rd Ave, about 0.4 miles from 53rd Avenue and East 53rd Street, 0.5 miles from Crow Creek, 0.6 miles from Ed Scheck Park, and 0.7 miles from both Field Sike Creek and Paul Norton Elementary School.

Ascentra Credit Union holds a positive rating from the customers who have reviewed it. They have served the community since 1950, and their cooperative model is built around putting people before profits.

For those in Bettendorf looking for a member-owned financial institution, Ascentra Credit Union offers a range of banking, lending, and financial planning services backed by a not-for-profit structure.