HI Tech Hui – IT Support

HI Tech Hui - IT Support is an IT support provider in Honolulu, HI, located at 401 Kamakee St #206. Operating since 2014, the firm serves Hawaii businesses across healthcare, finance, legal, utilities, construction, and accounting with a unified approach to managed IT, cybersecurity, and 24/7 security operations. They offer live phone support, proactive monitoring, patching, backups, and helpdesk services, alongside risk assessments, incident response, and compliance roadmaps for standards such as HIPAA, PCI, CMMC, and SEC-aligned requirements. Their cloud and Microsoft 365 services include tenant design, migration, and governance. The business holds a 4.50 rating based on customer reviews.

Founded in Honolulu, HI Tech Hui was established to bring enterprise-grade IT and cybersecurity practices to Hawaii businesses. Their leadership includes executives who have led technology programs at Microsoft, Accenture, Amazon, Zappos, and the Department of Defense. The company unifies helpdesk, infrastructure, Microsoft 365, cloud, and security operations under one local team, ensuring accountability never moves between vendors. Their 24/7 Security Operations Center is powered by Cyberuptive, a locally owned SOC that monitors, detects, and responds to threats. Cyberuptive has been named to the Inc. 5000 list of America’s fastest-growing private companies. The same engineers who support daily IT needs are backed by analysts who hunt threats around the clock.

For financial advisors, broker-dealers, and professional services firms, the team provides IT and cybersecurity aligned with SEC cybersecurity disclosure rules, FINRA Rule 4370 business continuity, and AICPA/SOC 2 control patterns. They integrate with advisory technology stacks including Schwab Advisor, Fidelity Wealthscape, eMoney, and Redtail. Services for these sectors include anti-fraud controls against wire and ACH impersonation, identity and MFA management, email security, endpoint security, and backup recovery aligned to record-retention rules. Independent CSAT scores verified by Ovation confirm customer satisfaction.

HI Tech Hui - IT Support is known for its security-led IT services and its locally owned 24/7 SOC, which distinguishes it from providers that rely on mainland escalation queues. The business maintains a 4.50 rating from customers who have reviewed it. Operating since 2014, it has built a reputation for keeping systems quiet, teams productive, and data secure for Hawaii businesses.

By combining a 4.50 customer rating with locally owned 24/7 security operations and leadership from major tech firms, HI Tech Hui - IT Support delivers reliable, enterprise-grade IT and cybersecurity protection for Honolulu businesses.

HI Tech Hui - IT Support is located on Kamakee Street in Honolulu, about a tenth of a mile from South Shore Market and Straub Medical Clinic. The office is also near Ward Center and Kolowalu Park, which are within the same short walking distance.

BizScoreAI awarded the business a Content Quality score of 100 out of 100, meaning the website clearly answers customer questions and provides content that AI assistants can quote directly. The Technical score is 92 out of 100. The business ranks number 1 of 6 IT Support businesses that BizScoreAI has scored in Honolulu.