WheelHouse IT

WheelHouse IT is an IT Support provider in Lauderdale Lakes, FL. The company operates as a managed services provider with offices in Fort Lauderdale, Orlando, New York, and California. It delivers managed IT services, co-managed IT support, and cloud managed services to qualified organizations. The business offers month-to-month IT services for new clients and provides solutions including managed security, HIPAA compliance, Microsoft 365 and Azure support, disaster recovery, structured cabling, telecom consulting, employee training, and web design or hosting. It holds a rating of 4.60 based on 2890 reviews.

WheelHouse IT describes itself as a Top-100 Managed IT Services Provider that is SOC 2 Certified and a Microsoft Partner. The firm employs more than 60 IT professionals and has performed over 500 migrations. Its approach combines enterprise-grade security, rapid response, and transparency through a pod-based support structure and an internal Network Operations Center team. The company provides a managed live help desk staffed by a team of seven, backed by a two-hour service level agreement, with average response times of 15 to 30 minutes and resolution times of 2 to 3 hours. It also offers co-managed services to support internal IT departments, providing help desk and ticketing automation, network infrastructure management, and Microsoft 365 licensing and advanced management. Cloud managed services include centralized application management, fixed monthly plans, and vendor management. The business maintains a 52-second average call wait time, a 29.6-minute average ticket time, and a satisfaction rating of over 95 percent.

WheelHouse IT holds a solid reputation among the customers it has served, backed by an established track record built on a large base of customer reviews. This standing reflects the reliability and responsiveness of its technical teams across its locations in Florida and New York.

By combining a large team of IT professionals with a proven history of rapid issue resolution and high client satisfaction, WheelHouse IT delivers dependable managed IT services to businesses in Lauderdale Lakes and the surrounding areas.

BizScoreAI awarded WheelHouse IT a Content Quality score of 100 out of 100, which means the website clearly answers customer questions and describes its pages so AI assistants can quote it directly. The business received a Technical score of 98 out of 100. BizScoreAI also found that WheelHouse IT ranks number 1 of 3 IT Support businesses in Lauderdale Lakes.