Touchpoints at Manchester

Touchpoints at Manchester is an assisted living and skilled nursing facility in Manchester, Connecticut, at 333 Bidwell Street. The center provides post-acute, rehabilitative, and skilled nursing care, with specialty programs that include congestive heart failure rehabilitation, pulmonary rehabilitation, post-surgical orthopedic care, wound care, and pain management. Its behavioral health program operates in a secured unit using a recovery-based model, and the facility also offers an accelerated recovery "prehab" program, inpatient and outpatient rehab services, respite care, dietary and dining services, social services and discharge planning, and recreation programs. It holds a rating of 2.70.

The behavioral health program has provided care for more than 30 years to clinically complex residents, combining an interdisciplinary treatment model with a trauma-informed approach in a secure setting. The program's stated goal is to help participants reach their highest level of personal independence and re-integrate into the most appropriate setting possible. The nursing department, led by a Director of Nurses, treats the whole person and addresses physical, emotional, and psycho-social needs.

The congestive heart failure program is a Touchpoints Rehab signature offering, delivered by a multidisciplinary team with attention to medication therapy, chronic disease education, and exercise tolerance. It is provided in collaboration with acute care hospital partners in both inpatient and outpatient settings. The pulmonary rehabilitation program brings continuity of pulmonary care from the acute hospital into the skilled nursing setting, with an experienced respiratory therapist rounding in the facility. Conditions treated include emphysema, COPD, cystic fibrosis, bronchitis, pneumonia, lung disease, asthma, tracheostomy care, secretion management, primary pulmonary hypertension, and pulmonary fibrosis.

The facility sits on Bidwell Street, about 0.3 miles from Keeney Street Pond, Hop Brook, Keeney Street, and Wetherell Street, and roughly half a mile from Folly Pond and Folly Brook.

Touchpoints at Manchester holds a Bronze Quality Award and is recognized as a Four Star Facility by CMS.