ClickAway Tech Repair & IT Services Sunnyvale

ClickAway Tech Repair & IT Services Sunnyvale is a cell phone repair shop in Sunnyvale, CA. The store sells and services PC and Mac desktop and laptop computers, mobile phones and tablets, inkjet and laser printers, and home and business networks. It also provides consultation and training, managed IT, home and business service calls, free on-site pickups, and remote support. The Sunnyvale store serves Santa Clara, Mountain View, Cupertino, Milpitas, Newark, and Fremont. It holds a rating of 4.30 from customer reviews.

ClickAway was founded in 2002 by Rick Sutherland, who had previously co-founded Wheel Works. The Campbell location was the first store and remains the largest. Over the years the company added phone and computer repair stores in San Jose, Los Altos, Sunnyvale, and Santa Cruz. Rick Sutherland served as CEO until his death in 2022, and his son, Thomas Sutherland, now leads the company as CEO. ClickAway remains a local, family-owned business. Its leadership team includes Vince Hargraves, VP of Operations, and Eddy Zandian, VP of Sales. The stated mission is to be the most trusted and highest rated technology product and service provider for consumers and small businesses in the Silicon Valley and Monterey Bay area. The company states it has served over 900,000 customers in 22 years.

The Sunnyvale store sits on East El Camino Real, about a tenth of a mile from a FedEx Office location. South Fair Oaks Avenue is roughly two tenths of a mile away, Old San Francisco Road about three tenths of a mile, and South Mathilda Avenue about three tenths of a mile. Sunnyvale Center is also about three tenths of a mile from the store.

Apple Certified technicians at the Sunnyvale location repair iMacs and MacBooks, using the same tools Apple uses in its own repairs. The store's IT technicians come from a range of technical backgrounds, which the store says allows them to handle any customer need. The store offers a free in-store basic diagnosis where opening the device is not required, followed by a cost and time estimate, customer approval, and then the work itself. Store hours are 9am to 6pm Monday through Friday, 9am to 5pm Saturday, and closed Sunday. A low-price guarantee is available on request.

For Sunnyvale and the surrounding Silicon Valley cities, ClickAway Tech Repair & IT Services Sunnyvale pairs phone, computer, printer, and network repair with the backing of a family-owned company that has operated in the region since 2002.