Alaska Computer Support of Lakes is an IT Support business in Lakes, AK, located at 750 E Fireweed Ln, Anchorage. The company provides managed IT services, cybersecurity solutions, and cloud support to keep business infrastructure operational for small and mid-sized businesses. Services include advanced threat detection, compliance management for regulations like HIPAA, GDPR, and PCI-DSS, data backup, disaster recovery, and security awareness training. The team offers no-contract, flat-rate IT support, proactive monitoring, and maintenance. They assist with cloud transitions, VoIP setup, and help desk inquiries. The business holds a rating of 5.00 based on 29 reviews.
The business is led by founder and owner Michael Wheeler, who has operated the company for over 25 years and served in the U.S. Army. The team specializes in proactive IT management, monitoring systems to identify potential issues before they impact workflows. They provide remote and on-site care, including full server monitoring, backups, and upkeep. The company assists with Office 365, CMS, practice management systems, and communication apps. They also offer vulnerability assessments, penetration testing, and managed firewall services. The team helps clients navigate complex compliance requirements and maintain accurate audit trails.
Alaska Computer Support partners with leading providers to offer cost-effective communications solutions. They provide secure data backup and disaster recovery plans to ensure quick recovery from cyberattacks. The company empowers teams with security best practices through ongoing training programs. Their approach focuses on minimizing downtime and boosting worker output through continuous troubleshooting. They offer predictable pricing without additional costs, removing uncertainty in business planning. The team is prepared to address issues as they emerge, providing a committed group of IT experts.
The business maintains a 5.00 rating from 29 reviews, reflecting consistent customer satisfaction. Clients highlight the team's knowledge, courtesy, and efficiency in resolving technical problems. Reviews note prompt response times and fair pricing for services. The company is known for its ability to migrate businesses to the cloud and maintain paperless operations. Its long-standing presence in Alaska demonstrates experience in the local IT landscape.
Alaska Computer Support of Lakes delivers reliable, proactive IT and cybersecurity services to Anchorage-area businesses, leveraging decades of local experience to maintain secure and efficient technology environments.
The business is situated on East Fireweed Lane, just 0.1 miles from the Seward Highway and the Division of Elections.
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